Services

 
 
Easybuild

Our customer service portal Easybuild provides partners a 24-hour connection with Holcim Philippines and solutions for a hassle-free experience in placing orders, checking delivery status and reviewing account history and credit standing, among others. Easybuild is also meant to lessen the administrative tasks of customers and smoothen their transactions with the company so they can give more attention to improving and growing their business.  It is the latest version of Holcim Philippines’ online customer service portal, which it pioneered in the cement industry in 2001.  Aside from easing transactions, Easybuild also provides information on the company’s commercial offerings to help channel partners guide their own customers in using Holcim products.

 

Customers may check their accounts at https://easybuild.holcim.com. Easybuild may be downloaded on the Google Play Store, with iOS version to come out in August.


Customer Care Center

We are open from 6 AM  to 6 PM on Mondays, 8 AM to 6 PM from Tuesday to Friday and 8 AM to 10 PM on Saturdays. Customers can place orders, track deliveries or simply inquire or offer suggestions on how we can serve you better. Our toll-freelines: PLDT 1-800-100-HOLCIM (465246) or Digitel 1-800-38- HOLCIM (465246) and 8700-222 in Metro Manila. You may also reach us at customercare-phl@lafargeholcim.com.